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When Symbol wanted to develop their next generation portable data terminal (PDT) and make it relevant to the needs of their consumers, they looked to Altitude for help. An in-depth opportunity analysis was conducted based on Symbols proposed technology platform revealing that the next generation product had the potential to be significantly smaller than its predecessor. With this foresight Altitude's researchers and designers were able to develop a myriad of configurations that solved for the operational needs of inventory controllers. The key need of this user group was that the terminal had to be hand-held and enable single-handed operation. Early field trials validated that the look, feel, and operation of a perfectly balanced remote control configuration that 'draped' over the hands was the most intuitive form factor. Further use scenarios were explored which solved for the articulation of the device; scan actuation, and the holstering the device in the charging station. The PDT 4000 design redefined the consumer experience, providing a solution that was relevant to the consumer needs, and delivered the reliable functionality that is the hallmark of all Symbol products.
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